Dedicated On-call Nurse Triage Support
Effectively connecting patients and caregivers for a better patient experience.
Care Triage: Clinical Triage Support
Clinical triage support is a telehealth service that provides nurses or other healthcare professionals with the tools and resources they need to make informed decisions about patient care. Its highly modernized technology allows providers ample time by freeing up focus from tasks to real people in need. Our tool improves overall patient satisfaction, decreases long-term wait times for patients, and reduces the risk of medical errors by enhancing the efficiency of healthcare providers.
Clinical triage support is an important part of providing quality healthcare. Our tool includes things like access to electronic health records, decision support tools and clinical guidelines. This service can be helpful for healthcare providers who need assistance with patient care, hospice care, and palliative care, especially during off-hours or when there is an unexpectedly high volume of patients. CareXM’s Care Triage can help to improve the quality of care that patients receive by ensuring that they are seen by the right provider at the right time—without interruption.
Our Care Triage software platform helps reduce on-call nurse turnover and burnout, while connecting patients to the care they need, when they need it.
By reducing the need for additional full-time staff, Care Triage considerably cuts down your overall costs and helps keep your budget in line.
Care Triage monitors your on-call nursing staff and their performances by utilizing call recordings and reporting to identify training opportunities.
Extend Your Care and Provide Relief When Needed
The best way to provide clinical triage support will vary depending on the needs of the organization and the patients it serves. CareXM’s multi-faceted software platform aids in the scheduling and maintenance of your home health and on-call nursing staff, while providing detailed call analytics, reporting and metrics to improve your healthcare practice.
The nurses who work for Care Triage are highly trained and experienced in telehealth services. They are able to assess patients’ symptoms and determine the appropriate course of treatment. Our Care Triage support offers the below benefits and more:
- Dedicated on-call nurses who can assess patients’ needs quickly and accurately to provide the relief your team needs.
- An instant connection between patients and our trained and compassionate nurses.
- Around the clock availability, including nights and weekends — whenever your team needs support or back-up.
- An organized approach to triage support proven to reduce on-call nurse turnover and burnout.
“CareXM helps us avoid sending a nurse out. Our nurses are more rested.”
CareXM — Taking Your Practice to the Next Level!
Evolving and growing is not always easy, but it is essential for providing high-quality medical care. By staying up-to-date on the latest research and developments, medical professionals can help their patients live longer, healthier lives.
CareXM’s medical answering service will take your practice to a whole new level of healthcare excellence. Our experienced team of nurses focuses on making each phone call a positive one. You can rest assured your patients will be in good hands. We guarantee your practice will see the following benefits:
- Professional representation on each phone call
- Positive patient interactions
- Decreased practice costs by preventing unnecessary tests and procedures
- Absolutely no need for additional staffing
- Reduced employee burnout
CareXM is committed to providing trustworthy, professional and reliable service for medical practices. With experienced nurses, 24/7 availability and detailed reports, CareXM can help you provide the best possible care for your patients. If you are a healthcare provider who is looking for assistance with patient triage, Care Triage may be a good option for you. Find out how CareXM can elevate your practice by scheduling a consultation with our experts today.