Staff Availability & Tracking
In today’s changing world, automating your medical staff availability and tracking your workforce is critical to success. Scheduling optimization, improved patient experiences, workforce efficiency, and practice staff satisfaction should be the priority when it comes to your organization. Applications that support these processes centralize front-facing physicians by ensuring that they adhere to compliance guidelines. Beyond the individual sectors, it can assist in-office staff with requests concerning the overall workflow of the practice. Automated staff and tracking evaluate multiple scenarios in real time so that doctors and nurses clearly know when and where to be. It also accounts for emergencies, short-term shift coverages, and staff cancellations.
We also can not talk about staffing without mentioning the engagement of our own. Many studies have linked unsatisfied nurse practitioners with increased infection rates, higher injury fall rates, and more hospital readmissions. As simple as it may sound, patient outcome improves when nurses, doctors, and practitioners are happy. Employee engagement cannot be ignored. Empowering your staff to express schedule preferences enables them to view their schedules, request changes, and clock in and out directly through their devices. For managers, this allows them to create effective schedules based on project budgets, staff availability, and compliance guidelines. It also gives them time to focus on high-priority items, rather than constantly balancing workloads with unknown scheduling preferences. Through improved operations surrounding staffing and tracking, healthcare organizations improve interactions with their staff ultimately amounting to enhanced patient outcomes.
Why else is it important?
- Stop Scheduling Manager Inefficiencies
- Less Employee Burnout
- Fewer Patient Risks
- Limited Payroll Inaccuracies
CareXM Staffing Solutions
CareXM provides customized HIPAA Compliant solutions to help healthcare providers improve patient care, reduce employee burnout and turnover, increase efficiency, and optimize operations. We created an app based on the staffing and tracking solutions discussed above. The CareXM app is designed to facilitate on-call resource tracking and management for healthcare providers offering patients, or caregivers access to nurses to address medical requests.
On-call staff members can view team members’ availability from the app, making it easy to schedule patient callbacks and appointments around their schedule. Our app provides seamless integration for administrators and staff to view employee schedules and manage patient communication. Management will be able to edit on-call schedules, staff members, office hours, temporary employees and permissions, peer-to-peer emails, patient emails, and more. CareXM records and stores all phone calls, adhering to compliance requirements.
Benefits of CareXM
- Reduce the risk of human error in messages
- CXM Mobile app integration
- Enhanced workplace productivity and reduced employee burnout
- Increased patient response time
- After-hours call support
- Recorded calls for quality and training purposes
- High-volume call support and staff meeting phone support coverage
- Natural disaster phone coverage
- Resources for home health and hospice workers
- Improved bottom line with streamlined operations and protocols
