FAQs

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FAQs

Is Telemed local to my region? 

We are now a national company servicing doctors in every region of the United States and the three operator centers are the foundation that allows us to handle the incredible diversity of our customer base.

How big is your call center?

With the three call centers, TeleMed generally has 100+ operators answering the phones at all times, meaning that we will be able to answer your calls promptly and professionally.

How quickly can you manage our changes/ issues/ concerns?

TeleMed’s customer service department can easily be contacted 24/7/365 via phone at 800-529-8010 or e-mail at customersupport@telemedinc.com.

Are Telemed’s operators bilingual?

TeleMed’s newly renovated Atlanta call center contains a hub of bilingual call operators (English and Spanish speaking) who are dedicated to answering calls that come in on our Spanish lines first.

Call now to set up a free consultation: (888) 544-5355

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