TeleMed Blog

In telehealth, traditional medical answering services have long handled tasks like appointment scheduling, prescription refills, and patient inquiries, providing vital support for healthcare organizations outside regular hours. However, they often encounter bottlenecks within clinician workflow, impacting efficiency and costs.  As “the US healthcare system faces several challenges including caring for an increasing elderly population, a

Healthcare offices have become some of the busiest work environments in the world. Today, back-end and behind-the-counter staff must juggle administrative tasks with one-on-one patient encounters daily. This can become overwhelming, and without extra backup, it ultimately leads to burnout and less quality care for patients. That’s why leaders in healthcare are turning to medical answering

For healthcare professionals, work doesn’t stop when the office closes. Calls can come at any hour, and when patients require urgent medical care–every second counts. Fortunately, new, intelligent medical answering services have become the answer to after-hours care and all-around medical triage support. Now more than ever it’s important for organizations to work together and communicate

When it comes to choosing healthcare services, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. That’s why it’s always best to have a streamlined communication base with your patients. At Telemed, we have an excellent HIPAA compliant patient portal that