Your relationship with your patients in the medical industry hinges on trust. In order to protect that trust, you have to make sure all patient communications are confidential, protected and secure. That’s why there is no better way to protect your business from security breaches and violations than by enlisting a HIPAA-compliant answering service. What […]
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When a patient calls your private practice after business hours, it is an opportunity to make a lasting impression on a patient’s opinion of your business. Without a physician answering services, the patient is left feeling helpless, and may even be left unassisted in an emergency. They may have to wait hours, or even days,
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Your patients’ needs are varied. You need an experienced dental answering service to handle all your calls, help with appointment booking, and fill in your gaps. You want a team who knows your business to deal with the delicate details of scheduling, payments, and insurance. Your board members are now able to capitalize on new
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It’s essential to have a HIPPA answering service for medical practices. HIPPA violations can cost you and your practice time, money, and reputation. It’s essential to keep your customer service strong, 24/7 – which can be hard to do with doctors working at night. A HIPPA answering service can help you maintain trust with your
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For hospitals and doctor’s offices, healthcare answering services are essential. These services are very important for many different types of businesses because they can answer calls during off-hours. They can also assist during normal business hours with busy patient check-in/check-out times when other patients are calling to make appointments and ask questions. If you are
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Recently the Department of Health and Human Services’ Office for Civil Rights (OCR) has fined a Mental Health service facility in Alaska $150K for failure to apply software patches. This incident contributed to a large malware-related breach in 2012, impacting more than 2,700 patients. This HIPAA settlement marks the first time the OCR has issued
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Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of
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