TeleMed Medical Answering Service Blog | Healthcare Industry

Intelligent Medical Answering: Routing & Reducing Hold Times

January 15, 2024

For healthcare professionals, work doesn’t stop when the office closes. Calls can come at any hour, and when patients require urgent medical care–every second counts. Fortunately, new, intelligent medical answering services have become the answer to after-hours care and all-around medical triage support. Now more than ever it’s important for organizations to work together and communicate […]

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All About Our Excellent HIPAA Compliant Patient Portal

September 26, 2023

When it comes to choosing healthcare services, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. That’s why it’s always best to have a streamlined communication base with your patients. At Telemed, we have an excellent HIPAA compliant patient portal that

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Why You Need a Strong HIPAA-Compliant Answering Service

August 1, 2023

Your relationship with your patients in the medical industry hinges on trust. In order to protect that trust, you have to make sure all patient communications are confidential, protected and secure. That’s why there is no better way to protect your business from security breaches and violations than by enlisting a HIPAA-compliant answering service. What

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Guaranteed Advantages Of A Medical Answering Service

July 26, 2023

In the changing world of today, many healthcare companies are turning to telephone medical answering services. If you aren’t a large medical corporation then you might employ a smaller staff that isn’t able to readily answer customer calls on top of balancing other responsibilities. Whatever the case may be, your practice can always benefit from

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Physician Answering Services For Your Private Practice

June 1, 2023

When a patient calls your private practice after business hours, it is an opportunity to make a lasting impression on a patient’s opinion of your business. Without a physician answering services, the patient is left feeling helpless, and may even be left unassisted in an emergency. They may have to wait hours, or even days,

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Optimize Your Practice With Med Answering Services

May 15, 2023

If the pandemic has shown us anything, it is that patients need a direct line to their health providers more than ever. People are looking for a secure and reliable medical practice that alleviates waiting, stress, and complicated communication. Med answering services bring that change to your medical practice, clinic, or hospital and will help

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TeleMed: The Answering And Scheduling Service You Need

April 14, 2023

As a medical practitioner, you understand the importance of providing quality patient care. But juggling all the administrative duties that come with running a practice can be challenging. One way to reduce this stress is investing in an answering and scheduling service. In this article, we’ll look at how such services can benefit any practice

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Does Your Business Need An After Hours Answering Service?

April 13, 2023

As a business owner, you understand that your client’s needs may only sometimes coincide with office hours. That is why having an after hours answering service can be an advantageous investment for your company. In our latest blog, TeleMed will look into the advantages of such a service and the various types available. Reasons Why

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Doctor in Office on Phone | TeleMed Inc.

Why Are Medical Answering Services Important In 2023?

February 3, 2023

Medical answering services are specialized call centers that provide a range of communication and administrative support to healthcare providers. These services are designed to handle many patient inquiries, from scheduling appointments to providing medical advice and information. In 2023, the importance of medical answering services has never been greater. With the ongoing COVID-19 pandemic, there

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Connect With Your Patients With A Dental Answering Service

November 11, 2022

One main way to strengthen your practice’s relationship with patients is to have good communication habits. If your staff constantly finds themselves swamped all day with greeting patients, check-in/out transactions, and other administrative tasks, you might be wondering when this cycle would end. The constant feeling of being “too busy” for your staff might lead

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