TeleMed Medical Answering Service Blog | Healthcare Industry

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The Holidays Are Right Around The Corner: 5 Ways A Medical Answering Service Can Help

December 20, 2017

Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of […]

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Medical Appointment Scheduling Just Got Easier with Medical and Dental Answering Services

January 15, 2015

Medical and Dental Answering Services will benefit your medical practice in several ways, especially when it comes to patient appointment scheduling. A medical answering service will help save you time, reduce no show appointments, and improve overall staff efficiency. The most precious thing to waste at work is time. Medical offices can be extremely busy

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The Importance Of A HIPAA Compliant Answering Service At Your Doctor or Physician’s Office

November 6, 2014

When it comes to choosing a doctor, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. A Medical Answering Service will aid in keeping patients happy, by providing a personal touch to your office. A trained professional will

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Medical Answering Services Are Essential For Healthcare Facilities

November 6, 2014

Answering services are popular for all sorts of businesses because they take calls during off hours, as well as during your work hours, to free up the time of receptionists. However, for hospitals or doctor’s offices, a medical answering service is essential. Be sure to do your research before hiring a medical answering service as

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Are You Interested in a Dental Answering Service?

July 31, 2014

Typically, the preferred method of contact a patient has with their dentist is via phone. Having someone to answer phone calls in a professional and friendly manner—no matter what time it is—is extremely important. It used to be extremely difficult to have someone answer the phone 24 hours a day and employing an after hours

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How Medical Answering Services Offer a Personal Touch

July 10, 2014

Medical answering services have the ability to improve the overall experience for your patients. They also allow the healthcare staff to focus more on treatment and less on administrative issues, which will lead to improved healthcare overall. More importantly, though, your patients will appreciate the positive customer service aspect that comes with having a medical

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HIPAA Omnibus Rule: What You Need to Know

June 26, 2014

Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule? The new Omnibus Rule modifies the privacy, security, and enforcement regulations.

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What To Look For in a Medical Answering Service

May 29, 2014

In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients

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The Importance of a HIPAA Compliant Medical Answering Service

May 27, 2014

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor’s office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your

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Choosing a Medical Answering Service: 3 Points to Think About

May 15, 2014

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many

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