Managing After-Hours Medical Answering Services for the Holidays: Tips for Clinics, Physicians’ Offices and Providers (11/19)
The holiday season presents many difficulties for clinics, physicians’ offices, and healthcare providers managing after-hours medical answering services. With staff on vacation and patient needs still requiring attention, balancing personal time with professional needs becomes complicated. Common pitfalls, like non-urgent messages sent to on-call staff, incorrect call handling, or misdirected messages, can disrupt workflows and […]
