Who’s representing your company after hours? Do you have any idea who is answering your phones? The truth may surprise you. With many answering services, you can get all kinds of people taking your incoming calls that might not be up to your company’s standards. When it comes to customer service and professionalism, you always […]
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For hospitals and doctor’s offices, healthcare answering services are essential. These services are very important for many different types of businesses because they can answer calls during off-hours. They can also assist during normal business hours with busy patient check-in/check-out times when other patients are calling to make appointments and ask questions. If you are
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Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of
The Holidays Are Right Around The Corner: 5 Ways A Medical Answering Service Can Help Read More »
In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients
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If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many
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Typically, patients will encounter their dentist’s office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours
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If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician’s office with a simple question and be put on hold for hours or not have anyone return your
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There are certainly a lot of patients to keep track of in a busy dental office. It can be frustrating to keep everything organized, to make sure that no one is overlooked, to make sure that all reminder phone calls and messages are sent out, and to still be available to answer the phone! When
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In order for a hospital to be run efficiently, there are a number of people who need to be doing their jobs to the best of their ability. Physicians, nurses, and staff all need to be working together in harmony to create the best patient experience possible, which is going to make all of the
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