HIPAA compliance Archives

The Fundamentals of Medical Answering Services

June 4, 2024

Medical answering services have become a crucial component in healthcare, acting as a seamless communication bridge between patients and healthcare providers. These services operate around the clock to ensure patient inquiries and emergency calls are managed efficiently and professionally. Today, medical answering services streamline patient care and clinic management by ensuring healthcare providers can manage […]

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Advanced Medical Answering Services: A Prescription for Efficiency and Satisfaction

April 29, 2024

Healthcare providers grapple with many complex challenges on a daily basis. Whether it’s costs, patient satisfaction, or staff well-being, balancing care quality with growing expenses can strain budgets and hurt efficiency. On top of this, overworked staff consistently face burnout, jeopardizing patient engagement outcomes and growth along their health journey. Fortunately, advanced medical answering services

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Boosting Efficiency: How Medical Answering Services Reduce No-Call, No-Shows

February 22, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted

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Why You Need a Strong HIPAA-Compliant Answering Service

August 1, 2023

Your relationship with your patients in the medical industry hinges on trust. In order to protect that trust, you have to make sure all patient communications are confidential, protected and secure. That’s why there is no better way to protect your business from security breaches and violations than by enlisting a HIPAA-compliant answering service. What

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Guaranteed Advantages Of A Medical Answering Service

July 26, 2023

In the changing world of today, many healthcare companies are turning to telephone medical answering services. If you aren’t a large medical corporation then you might employ a smaller staff that isn’t able to readily answer customer calls on top of balancing other responsibilities. Whatever the case may be, your practice can always benefit from

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Why Your Practice Needs A Healthcare Answering Service

September 26, 2022

Medical and healthcare professionals are required to follow HIPAA guidelines which make a healthcare answering service essential to the smooth running of their practice. The full-time professionals at a medical answering service have the knowledge, tools, facilities, and procedures to ensure all staff complies with federal regulations. Medical and Health providers would be well advised

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A Medical Office Answering Service You Can Trust

September 23, 2022

Medical answering services are the first point of contact for a medical facility. They are a critical part of the medical industry, and sometimes their importance is overlooked. A medical office answering service is not only a gateway to the facility. They also take care of appointment scheduling, patient health insurance, appointment reminders, and follow-ups.

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Why You Need A HIPPA Answering Service For Your Practice

May 3, 2022

It’s essential to have a HIPPA answering service for medical practices. HIPPA violations can cost you and your practice time, money, and reputation. It’s essential to keep your customer service strong, 24/7 – which can be hard to do with doctors working at night. A HIPPA answering service can help you maintain trust with your

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Professionalism In A Medical Answering Service

August 6, 2021

Who’s representing your company after hours? Do you have any idea who is answering your phones? The truth may surprise you. With many answering services, you can get all kinds of people taking your incoming calls that might not be up to your company’s standards. When it comes to customer service and professionalism, you always

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HIPPA Compliant Answering Service | Telemed Inc

The Importance Of A HIPAA Compliant Answering Service At Your Doctor or Physician’s Office

November 6, 2014

When it comes to choosing a doctor, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. A Medical Answering Service will aid in keeping patients happy, by providing a personal touch to your office. A trained professional will

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