HIPAA Archives | TeleMed

Advanced Medical Answering Services: A Prescription for Efficiency and Satisfaction

April 29, 2024

Healthcare providers grapple with many complex challenges on a daily basis. Whether it’s costs, patient satisfaction, or staff well-being, balancing care quality with growing expenses can strain budgets and hurt efficiency. On top of this, overworked staff consistently face burnout, jeopardizing patient engagement outcomes and growth along their health journey. Fortunately, advanced medical answering services […]

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Medical Answering Services Role in the future of Telehealth

March 14, 2024

In the dynamic landscape of healthcare, medical answering services play a pivotal role in the evolution of telehealth. Beyond call management, these services have transformed into indispensable components of patient-provider communication, patient accessibility, and refining the care continuum. As the need for post-acute and chronic conditions escalates, healthcare providers face rising operating costs and administrative

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Boosting Efficiency: How Medical Answering Services Reduce No-Call, No-Shows

February 22, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted

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Why Your Practice Needs A Healthcare Answering Service

September 26, 2022

Medical and healthcare professionals are required to follow HIPAA guidelines which make a healthcare answering service essential to the smooth running of their practice. The full-time professionals at a medical answering service have the knowledge, tools, facilities, and procedures to ensure all staff complies with federal regulations. Medical and Health providers would be well advised

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A Medical Office Answering Service You Can Trust

September 23, 2022

Medical answering services are the first point of contact for a medical facility. They are a critical part of the medical industry, and sometimes their importance is overlooked. A medical office answering service is not only a gateway to the facility. They also take care of appointment scheduling, patient health insurance, appointment reminders, and follow-ups.

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Why You Need A HIPPA Answering Service For Your Practice

May 3, 2022

It’s essential to have a HIPPA answering service for medical practices. HIPPA violations can cost you and your practice time, money, and reputation. It’s essential to keep your customer service strong, 24/7 – which can be hard to do with doctors working at night. A HIPPA answering service can help you maintain trust with your

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Why Patients Love Answering Services for Medical Offices

November 22, 2021

In the era of on-demand services, having easy and constant access to trusted healthcare professionals/services is more important than ever. Although TeleMed’s leading medical answering services primarily cater to medical practices, clinics, hospitals, dental practices, and other medical businesses, it simultaneously also offers many benefits for patients as well. Medical offices of all kinds need

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Do Answering Services Have Medical Experience?

August 12, 2021

When it comes to an answering service, the majority of the time they will take on any business that needs after-hours receptionists. These services are known as general-purpose answering services. The problem with these answer services is that they have a bunch of employees with minor knowledge in the medical field. This reflects back on your

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Professionalism In A Medical Answering Service

August 6, 2021

Who’s representing your company after hours? Do you have any idea who is answering your phones? The truth may surprise you. With many answering services, you can get all kinds of people taking your incoming calls that might not be up to your company’s standards. When it comes to customer service and professionalism, you always

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HIPAA Omnibus Rule: What You Need to Know

June 26, 2014

Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule? The new Omnibus Rule modifies the privacy, security, and enforcement regulations.

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