hospitals Archives | Page 2 of 2

Why Your Hospital Needs A Medical Answering Service

February 18, 2022

Medical professionals are subject to many legal and regulatory constraints that aim to protect patients. They must be vigilant about patient privacy, including concerns over cybersecurity, telehealth, invoice and payment processing, and billing. Medical professionals are constantly on their toes, not only because of concerns regarding patient privacy but also because they have to be […]

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Why Patients Love Answering Services for Medical Offices

November 22, 2021

In the era of on-demand services, having easy and constant access to trusted healthcare professionals/services is more important than ever. Although TeleMed’s leading medical answering services primarily cater to medical practices, clinics, hospitals, dental practices, and other medical businesses, it simultaneously also offers many benefits for patients as well. Medical offices of all kinds need

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Do Answering Services Have Medical Experience?

August 12, 2021

When it comes to an answering service, the majority of the time they will take on any business that needs after-hours receptionists. These services are known as general-purpose answering services. The problem with these answer services is that they have a bunch of employees with minor knowledge in the medical field. This reflects back on your

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Professionalism In A Medical Answering Service

August 6, 2021

Who’s representing your company after hours? Do you have any idea who is answering your phones? The truth may surprise you. With many answering services, you can get all kinds of people taking your incoming calls that might not be up to your company’s standards. When it comes to customer service and professionalism, you always

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What To Look For in a Medical Answering Service

May 29, 2014

In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients

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The Importance of a HIPAA Compliant Medical Answering Service

May 27, 2014

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor’s office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your

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Choosing a Medical Answering Service: 3 Points to Think About

May 15, 2014

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many

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Dental Answering Services: A Better Choice for Patients

May 15, 2014

Typically, patients will encounter their dentist’s office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours

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Gear Up For the Holidays With a Medical Answering Service

May 5, 2014

If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician’s office with a simple question and be put on hold for hours or not have anyone return your

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More Efficiency in Hospitals: The Benefits of a Medical Answering Service

April 22, 2014

In order for a hospital to be run efficiently, there are a number of people who need to be doing their jobs to the best of their ability. Physicians, nurses, and staff all need to be working together in harmony to create the best patient experience possible, which is going to make all of the

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