dentists Archives

Boosting Efficiency: How Medical Answering Services Reduce No-Call, No-Shows

February 22, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted […]

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Why Are Medical Answering Services Important In 2023?

February 3, 2023

Medical answering services are specialized call centers that provide a range of communication and administrative support to healthcare providers. These services are designed to handle many patient inquiries, from scheduling appointments to providing medical advice and information. In 2023, the importance of medical answering services has never been greater. With the ongoing COVID-19 pandemic, there

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Connect With Your Patients With A Dental Answering Service

November 11, 2022

One main way to strengthen your practice’s relationship with patients is to have good communication habits. If your staff constantly finds themselves swamped all day with greeting patients, check-in/out transactions, and other administrative tasks, you might be wondering when this cycle would end. The constant feeling of being “too busy” for your staff might lead

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Why Your Practice Needs A Healthcare Answering Service

September 26, 2022

Medical and healthcare professionals are required to follow HIPAA guidelines which make a healthcare answering service essential to the smooth running of their practice. The full-time professionals at a medical answering service have the knowledge, tools, facilities, and procedures to ensure all staff complies with federal regulations. Medical and Health providers would be well advised

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Why Your Practice Needs A Dental Answering Service

May 3, 2022

Your patients’ needs are varied. You need an experienced dental answering service to handle all your calls, help with appointment booking, and fill in your gaps. You want a team who knows your business to deal with the delicate details of scheduling, payments, and insurance. Your board members are now able to capitalize on new

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Why Your Hospital Needs A Medical Answering Service

February 18, 2022

Medical professionals are subject to many legal and regulatory constraints that aim to protect patients. They must be vigilant about patient privacy, including concerns over cybersecurity, telehealth, invoice and payment processing, and billing. Medical professionals are constantly on their toes, not only because of concerns regarding patient privacy but also because they have to be

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Do Answering Services Have Medical Experience?

August 12, 2021

When it comes to an answering service, the majority of the time they will take on any business that needs after-hours receptionists. These services are known as general-purpose answering services. The problem with these answer services is that they have a bunch of employees with minor knowledge in the medical field. This reflects back on your

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Choosing a Medical Answering Service: 3 Points to Think About

May 15, 2014

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many

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Dental Answering Services: A Better Choice for Patients

May 15, 2014

Typically, patients will encounter their dentist’s office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours

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Gear Up For the Holidays With a Medical Answering Service

May 5, 2014

If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician’s office with a simple question and be put on hold for hours or not have anyone return your

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