doctors Archives

Advanced Medical Answering Services: A Prescription for Efficiency and Satisfaction

April 29, 2024

Healthcare providers grapple with many complex challenges on a daily basis. Whether it’s costs, patient satisfaction, or staff well-being, balancing care quality with growing expenses can strain budgets and hurt efficiency. On top of this, overworked staff consistently face burnout, jeopardizing patient engagement outcomes and growth along their health journey. Fortunately, advanced medical answering services […]

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Boosting Efficiency: How Medical Answering Services Reduce No-Call, No-Shows

February 22, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted

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Why Are Medical Answering Services Important In 2023?

February 3, 2023

Medical answering services are specialized call centers that provide a range of communication and administrative support to healthcare providers. These services are designed to handle many patient inquiries, from scheduling appointments to providing medical advice and information. In 2023, the importance of medical answering services has never been greater. With the ongoing COVID-19 pandemic, there

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Why Your Practice Needs A Healthcare Answering Service

September 26, 2022

Medical and healthcare professionals are required to follow HIPAA guidelines which make a healthcare answering service essential to the smooth running of their practice. The full-time professionals at a medical answering service have the knowledge, tools, facilities, and procedures to ensure all staff complies with federal regulations. Medical and Health providers would be well advised

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A Medical Office Answering Service You Can Trust

September 23, 2022

Medical answering services are the first point of contact for a medical facility. They are a critical part of the medical industry, and sometimes their importance is overlooked. A medical office answering service is not only a gateway to the facility. They also take care of appointment scheduling, patient health insurance, appointment reminders, and follow-ups.

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Why You Need A HIPPA Answering Service For Your Practice

May 3, 2022

It’s essential to have a HIPPA answering service for medical practices. HIPPA violations can cost you and your practice time, money, and reputation. It’s essential to keep your customer service strong, 24/7 – which can be hard to do with doctors working at night. A HIPPA answering service can help you maintain trust with your

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Benefits Of An Answering Service For Doctors

May 3, 2022

The benefits of having a medical answering service can be numerous and can help resolve issues you may have with your current answering service. Utilizing live operators to take incoming calls from patients will significantly improve patient communication. As well as create appointments at any time of day or night, deliver excellent customer service and

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Why Your Hospital Needs A Medical Answering Service

February 18, 2022

Medical professionals are subject to many legal and regulatory constraints that aim to protect patients. They must be vigilant about patient privacy, including concerns over cybersecurity, telehealth, invoice and payment processing, and billing. Medical professionals are constantly on their toes, not only because of concerns regarding patient privacy but also because they have to be

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Why Patients Love Answering Services for Medical Offices

November 22, 2021

In the era of on-demand services, having easy and constant access to trusted healthcare professionals/services is more important than ever. Although TeleMed’s leading medical answering services primarily cater to medical practices, clinics, hospitals, dental practices, and other medical businesses, it simultaneously also offers many benefits for patients as well. Medical offices of all kinds need

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Do Answering Services Have Medical Experience?

August 12, 2021

When it comes to an answering service, the majority of the time they will take on any business that needs after-hours receptionists. These services are known as general-purpose answering services. The problem with these answer services is that they have a bunch of employees with minor knowledge in the medical field. This reflects back on your

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