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A medical answering service will increase the accountability and reliability of your office in your patients’ eyes because whenever they call, someone will answer them. Another positive aspect to having a HIPAA-compliant medical answering service is that all of the medical communication professionals handling your patients’ sensitive information will be elaborately trained and educated in regards to compliance with HIPAA. You can rest assured knowing that all of the information being communicated will be handled with the utmost care and responsibility.
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