Home-Health & Hospice News
Tips for Choosing the Right Answering Service
January 19, 2021There are many benefits to hiring a call answering service for your business. These answering services can help to improve the satisfaction of your customers, increase your business’s efficiency, and minimize many potential issues. However, it is important to ensure that you take the appropriate steps to choose the right answering service to meet all […]
Read More →Nurse Triage Medical Answering ServiceIs your Answering Service HIPAA Compliant?
January 12, 2021When you work in the medical industry, it is essential to ensure that you are following HIPAA guidelines. These standards are in place to protect your customers’ sensitive information. Not only do your employees have to follow these standards but everyone that you contract with is also required to be HIPAA compliant. For this reason, […]
Read More →Nurse Triage Medical Answering ServiceTips for Improved Customer Service
January 7, 2021The quality of your customer service will have a direct impact on your customer base. When your clients feel as though you have poor service, they are likely to search elsewhere to have their needs fulfilled. Following the steps to improve your customer service can help your business grow, as well as improve your customer […]
Read More →Nurse Triage Medical Answering ServiceVoicemail Do’s and Don’ts
January 5, 2021The voicemails that your business leaves, as well as the message on your answering system, will have a substantial impact on potential customers’ perception of your business. When you strive to ensure that you leave the best possible messages, you will be able to improve their perception. Hiring a call answering service can go a […]
Read More →Nurse Triage Medical Answering ServiceBusy Hospice Provider Overcomes Staffing Crisis
December 21, 2020Improves Patient & Caregiver Experience
Read More →Nurse Triage Medical Answering ServiceBenefits of Medical Call Answering
December 17, 2020A medical call answering service can make a huge difference to your business. These services can improve the customer service that you provide to your patients and can even help to increase your customer retention. Our experts at Care XM can provide superior medical call answering services to provide added protection to both your practice […]
Read More →Nurse Triage Medical Answering Service